Author Topic: Confirmed user not moving to Active list??...  (Read 1788 times)

terriz

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Confirmed user not moving to Active list??...
« on: September 03, 2006, 09:45:31 am »
...and getting multiple (annoying) please confirm messages!

Hi,

Dean just updated me to 1.87 last week. (This may or may not be related).

Seems to be working fine except for one problem. A new user emailed me and asked to be removed because "you keep sending me the same message". Looks like that message was the confirmation message (the list is set for double opt-in). I received at least 2 admin messages telling me he had been added to the list (i.e., had confirmed); however in the database, he continues to show up as unconfirmed.

I've just verified that this scenario happened to about half of my signups in the last few days (they are still in unconfirmed, although I received the admin confirmation message for them. But it doesn't seem to be happening to all. Doesnt' seem to be a pattern of where they are coming from, at least not that I can detect thus far.

I see that 1.87 has the option to send the confirmation every x days; however I have this unchecked.

Anyone else experiencing this with 1.87? Dean -- ideas on what I should do?

Thanks,
Terri Z :cry:

terriz

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Confirmed user not moving to Active list??...
« Reply #1 on: September 03, 2006, 09:59:02 am »
1.87 is looking very suspicious...I've confirmed that the problem started happening Monday 8/25 -- right around upgrade time.

BGSWebDesign

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Confirmed user not moving to Active list??...
« Reply #2 on: September 03, 2006, 10:40:48 am »
Hi,

Quote
I've confirmed that the problem started happening Monday 8/25 -- right around upgrade time.


Eeek... that sucks.... any idea when this will be corrected??  I just upgraded myself to 1.87...
Thanks,
-Brett
http://www.bgswebdesign.com/Contact-Us.php

*** I do custom List Mail Pro installations ***
Contact me through my website (above)

terriz

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Confirmed user not moving to Active list??...
« Reply #3 on: September 03, 2006, 12:52:00 pm »
I've put in a ticket to Dean as well -- I'll keep y'all posted here (or Dean will I'm sure).

Right now I'm tracking new signups to see when it happens, to see if I can find a pattern.

Peace,
Terri Z

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DW

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Confirmed user not moving to Active list??...
« Reply #4 on: September 03, 2006, 07:02:18 pm »
Greetings,

Sorry to hear about your troubles.  I have received your ticket - I am checking it out and will update ASAP.

Regards
Dean Wiebe
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