Please wait while email is queued to send... Duplicate entry

[olga55]

I saw somebody had it before but in my case nothing has changed from the server side.

PHP version 4.4.7
MySQL version 4.1.21-standard

ListMail was working fine a few days ago but now I always get "Please wait while email is queued to send... Duplicate entry '5e4fc94db8f39b5b4fcdacc9e80e1741' for key 1" with different IDs of course.

Any idea what is wrong?


Sorry, I think I posted in the wrong forum before (Completed support).

[olga55]

Poorly developed tool and horrible support. Money spent for nothing...
No offence, but the level of support for what we paid is just plain poor.

Btw, I just bought 1-2-All and after using ListMailPro for a while it's like colors I've never seen before! Yes, it is that great.

Way better interface, tons of fantastic features and it's FAST!
For me to send about 2000 emails (txt and html) in ListMailPro usually takes about 30-40 minutes with constant interruptions of send function for which I need to resume job every 100-200 emails. With 1-2-All it takes just under 7 minutes!

Good luck everybody!

[DW]

Greetings,

My delay in reply was extraordinary.  I've had a very busy past several days with family coming in from out of town, multiple birthdays and more.  I think it's all finally over, for now.

Delivery speed is largely dependent on your web host.  Unless you were sending attachments I don't see why the mailing would take 30-40 minutes...  You should be able to queue more than 25000 messages in that time. If your emails are under 10kb each you should achieve queueing at upwards of 8 emails per second.  With 6kb messages 12 per second is not unheard of.  Server configuration, reputation and load can also come into play... How many emails are you sending per day?  Are you running 1-2-all on another host?  

The error you reported is one that has come up on occasion.  Let me look back to find the cause for my own reference...

Here it is:
http://listmailpro.com/forum/index.php?topic=1896.0

It appears a change coming in a future update may be needed on your server.  In admin.php search for the line "function calc32" and change the entire function to this:

Code: [Select]

function calc32($size=32){
 $unique_str = md5(uniqid(rand(), true));
 return substr($unique_str,0,$size);
}
If you purchased ListMail less than 8 weeks ago and would like a refund please contact me.

Regards

[idealizm]

aaaaaaaaaaaaaaaaand, in Dean's defense....   Listmail is far better than the other software options in other ways... including very hands-on support - wait until you have to pay them hourly at $100/hr to have them fix something that Dean does for free.    

Anyways, many of us have come to Listmail after dealing with software like 12All because of the other ways that Listmail shines, depending in people's needs.  Sequenced followups, un-encrypted source code, and overall SPEED is why I've stayed with Listmail for over 8 years.  

I'm so comfortable with how the software works and is built, that I often build other applications around Listmail's database structure.  Almost every application ties in with contact management and sequenced messaging.