Author Topic: Delete user not working (Read 1578 times)

JeffB · « **on:** December 10, 2005, 03:18:33 pm »

I was testing my new installation and subscribed myself to my list and that worked fine. Then I deleted myself from the user database and made sure that "keep removed users in database" was not selected. When I tried to resubscribe myself and it said that my email address was already in the database. Shouldn't my email address have been deleted?

DW · « **Reply #1 on:** December 15, 2005, 11:51:43 am »

Jeff,

Do you know which version of ListMail you're on? While I haven't heard of this issue I recommend you upgrade to v1.84.

I will have a chance to do some testing on this tonight.

Regards

JeffB · « **Reply #2 on:** December 15, 2005, 12:45:48 pm »

I have version 1.85. Is there a way to clear the "removed" subscribers from the database?

DW · « **Reply #3 on:** December 17, 2005, 01:37:39 am »

This is currently only possible with a custom query you might run in PhpMyAdmin, or by appending &customcmd=1 to the ListMail "Config" page URL. :wink:

Example query for list 1:

delete from lm_users where list = '1' and cnf = '2';

I plan to add checkboxes and "With Selection" / "Entire List" / "All Active/Removed/etc" operations soon, so that this will be possible.

I'll look into the issue you reported. With the option unchecked users should be removed completely.

Regards

DW · « **Reply #4 on:** December 17, 2005, 01:43:06 am »

I haven't been able to reproduce the error in v1.85.

With "Keep removed users in database" on, when I delete an Active user they end up flagged as Removed, and when I delete a Removed user they are deleted from the database. With "Keep removed users in database" off, when I delete an Active user they are deleted from the database.

Can you confirm this behaviour and tell me the exact steps to recreate it? Please make sure you're using the same list throughout.

Regards

JeffB · « **Reply #5 on:** December 30, 2005, 03:29:12 pm »

Sorry for the delay, I've been traveling for the holidays.

Everything is working fine now, I don't know why it appeared not to work earlier. :oops:

I was also able to clear the 'removed users' one by one from the user database screen which is all I needed to do for now. Your idea of adding a way to clear all the removed users in one swoop will be useful when my list gets larger.

Thanks for your help and Happy Holidays!