SUGGESTION: Autoresponder related

[gluntz]

Dean,

We want to use the LM autoresponder system, but there is one area that is a problem.  Let me give you the requirement, then tell you wnere LM seems to fal short:

* A customer buys a product and opts into a list that identifies him ad having bough a specific product (Say list 1)
* We send him a follow up in 7 days to thank him, and usgges that he downloads a free eBook related to hit product.
* When he downloads the ebook, we add him to List 2 (eBook downloaders), and it has a set out autoresponder follow ups based on that fact that he did the download (No problem here)
* If he does NOT download the ebook, we want to send him a reminder to do so after 14 days.  Of course if he downloaded it, we do not want him to get the reminder.

I cannot see a way to do this in ListMail.  To do so would require one of two things to happen as I see it:

* Either automatically unsbuscribe him from List 1 when he downloads and is subscrbied to list 2; OR
* In selecting who an autoresponder goes to allow a selection that choose all on List 1, exclude all on List 2

Is there some way in LM to do this? (Aweber caters for option 1 - when you set up a list, you can say that if someone subscribes to it, he automatically is unsubscribed from List 2).  This is a basic, important need for a SequentialAutoresponder system to really work effectively.

Thanks,

George

[DW]

George,

I cannot see a way to do this in ListMail. To do so would require one of two things to happen as I see it:

* Either automatically unsubscribe him from List 1 when he downloads and is subscribed to list 2;

If you are using the simple PHP signup script the "Additional Operations" on the 'List Settings" page for List 2 can be set up to remove the user from List 1...

* In selecting who an autoresponder goes to allow a selection that choose all on List 1, exclude all on List 2

This would kind of be like "User Selection" for followups which is, unfortunately, not possible.  If #1 doesn't work for you it -would- be possible to, say, run a custom script just before ListMail's dailymail (when followups are sent) to make sure users on List 2 are removed from List 1.

Regards

[gluntz]

If you are using the simple PHP signup script the "Additional Operations" on the 'List Settings" page for List 2 can be set up to remove the user from List 1...

Dean - not being a PHP coder, I am a little lost here.  How does one issue a delete command?

 :oops:

[DW]

George,

Dean - not being a PHP coder, I am a little lost here. How does one issue a delete command?

That depends on if you mean with custom script or with the list "Additional Operations".

How to people subscribe to list 2?  Is it with a standard signup form?

Check out the "List Settings" page for list 2.  There should be a section "Additional Operations" and an option "Remove users from these lists when users subscribe to this list".  Enter "1" here and the user will be removed from List 1 when they subscribe to List 2.

Regards

[gluntz]

DW - that is EXACTLY what we need.  That will give us what we need to work this correctly!

Thanks