Broadcast Issues...

[john193]

Now here's my question Dean...

Should I check the bottom box and as far as the email being used --- that email must be a defined REAL email or what ?

Please advise...

Thanks

Christopher

[john193]

Hi Dean,

I just figured out that the options that you present for configuring bounce.cgi are EXCLUSIVE OPTIONS.  You can only choose one of the options and since I've configured the RECOMMENDED option -- bounce.cgi -- I guess I'm done with that aspect of configuring ListMailPro.

Just gotta wait for the OTHER Stuff to propagate to see if the ERROR 451 finally goes away after editing the reverse pointers on my domain.

I'm getting excited. Now onto the importing issues of moving existing lists over -- hopefully with out overwriting the current list -- just new emails only.

Christopher

[DW]

Please let me know if you have any more questions.

Regards

[john193]

Hi Dean,

I'm still working thru the technical issues. I wish it was working. The only thing that works is the phpMail. Same issues with SMTP.

Christopher

[john193]

Dean,

I've done everything I know and still no luck.


Same errors when trying to email in smtp mode.


HELP!!!

Christopher

[DW]

Christopher,

Please submit your info and I will see if I can figure this out.

Regards

[john193]

Dean I submitted a support ticket. Hopefully you have all you need.
This problem seems to be a real stumper...

Christopher

[DW]

I can't seem to find the relevant log lines or recreate the error easily.  EV1 is fairly responsive so I'll ask you to forward these URLs to them for a possible solution:

http://layer0.layeredtech.com/showthread.php?t=653
http://layer0.layeredtech.com/showthread.php?t=519
http://www.webhostingtalk.com/showthread.php?t=506474

There are probably more possible solutions, but these seem pretty good.  I googled for: cpanel smtp "temporary local problem"

Regards, DW

[john193]

Hi Dean,

This is what they said..

It seems to be working fine; just, as the error message states, you''ll need a
valid sender in a header line.

Now what exactly does that mean ? Something simple I'm sure... but it escapes me what the problem is.

Christopher

[DW]

Copying this here for the forum's sake:

Based on CPanel's reply:

It seems to be working fine; just, as the error message states, you'll need a valid sender in a header line.

If I understand correctly, I would respond that the problem happens randomly when doing a broadcast to your email list - the process uses all the same header information and the first several thousand seem to go out fine and then the error "451 - Temporary local problem" appears without any changes to the ListMail configuration (Is that correct?)

I will have a chance to look at this again in a couple hours if you want to hold on your reply until then - sorry, I'm really busy today!

[DW]

Christopher, Try the following SMTP settings:

Host: localhost
Reconnect: 1000
AUTH: Disabled
Authorize by checking email: Disabled

This is what normally works on CPanel. If you still get the error please let me know.

Regards, DW

[john193]

Dean,

With these settings...
SMTP Server (Recommended) CHECKED
Always write SMTP logfile CHECKED
HOST: localhost
PORT: 25
Reconnect every 1000 emails
AUTH ? NOT CHECKED
Login ID: chris1@example.com
Password: ******
Authorize by Checking Email: NOT CHECKED
Host: mail.digitalpawsinc.com
Type: POP3
LOGIN ID: john1@example.com
Password: ******
Every 19 mins

RESULTS:
NO LUCK still

Sending error. Check your mail settings.

Server said:
354 Enter message, ending with "." on a line by itself
451 Temporary local problem - please try later

So how do we fix the problem...

Christopher

[john193]

Hi Dean,

It's STILL NOT WORKING in SMTP mode on my dedicated LINUX server.

How can we get this resolved?

Christopher

[DW]

Christopher,

Please try to avoid posting actual email addresses or even your domain name in the forum - I have edited your sensitive information.  I believe we have resolution of the problem in your support ticket.

Dean...this is what EV1 changed this afternoon.

In the Exim Configuration Editor in the WebHost Manager, there are two options:

Verify the existence of email senders.
Use callouts to verify the existence of email senders.

Neither of these options is strictly necessarly for mail to work properly, and the second option is not very well implemented and can cause legitimate mail to fail. I have disabled these options. Please test your script again and let us know if it is working correctly or not.

After that change it seemed to work.

I will now visit your next question.

Regards, DW