Author Topic: trying to send to a mail list of 600k - getting error msg  (Read 2016 times)

jodyb

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trying to send to a mail list of 600k - getting error msg
« on: August 25, 2006, 07:07:36 pm »
I am trying to send out a mailer to a list of 600k.  
I am only able to send out mails in increments of 1000, then i receive the following error:

Sending error. Check your mail settings.

Server said:
go to config

after the error - i click configure but i cannot see anywhere how to increase the amount of emails sent.  

I then click resume and it send another 1000, but this way will take months to send this large of an amount
 :shock:

Please help!

DW

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trying to send to a mail list of 600k - getting error msg
« Reply #1 on: August 28, 2006, 08:40:08 am »
Greetings,

Are you on a shared web host?  It is likely you are reaching some sort of limit, either per connection or per hour or day.

Does your mailing still stall when you set the value of "Reconnect every X emails" on the Configuration page to, say, 500?

Shared hosts are unlikely to allow you to send to your large list.  For a list of your size I highly recommend a dedicated server for $99/mo which you can use to send as much email you want (~750k/day).

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

jodyb

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trying to send to a mail list of 600k - getting error msg
« Reply #2 on: August 29, 2006, 04:21:05 pm »
i am on a shared webserver, but the ISP has given me unlimited resources.  i am in the process of getting a dedicated server.  my ISP has told me he is not disconnecting me or setting limits on his end.

i stopped using the SMTP settings and used
Internal Sendmail PHP mail() (delayed to prevent timeouts)
500  (ms) between emails and 2 (mins) every 5000 emails.
and now it is letting me send 15k emails, but stops after that.

should i be using the SMTP instead?
i need to figure out a way to be able to let it run straight

i will be on a dedicated server tomorrow with no limits - so any instructions on how to set up the configuraion in list mail would be GREATLY appreciated!

thanks[/quote]

DW

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trying to send to a mail list of 600k - getting error msg
« Reply #3 on: August 29, 2006, 05:15:52 pm »
I wonder if your host has a strict time limit on PHP script execution time.  Assuming it does not, I would say that using PHP mail() is what caused the crash.

I highly recommend using SMTP for reliability and overall performance.

Do you know what management software comes with your server?  ie. cPanel, Plesk, HSphere or Ensim?  If so and it's one I have experience with I may be able to offer configuration advice.

Typically I recommend first trying SMTP with a setting of "localhost" as the hostname and no authorization.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting

jodyb

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trying to send to a mail list of 600k - getting error msg
« Reply #4 on: August 29, 2006, 05:41:53 pm »
i will find out the specific
interesting findings though..
- i initally was using the SMTP and was only able to send out 1,000 emails
- when i switched to the php setting, i was then able to send out 15k

regardless of what i changed either setting to (Reconnect every X emails" on the Configuration page to, say, 500) or any value for that matter, smtp only allows me to send 1000, and php allows me to send 15k - very odd!

DW

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trying to send to a mail list of 600k - getting error msg
« Reply #5 on: September 01, 2006, 12:04:53 pm »
With each method does the "Done" message in the status bar of your browser show up after the same amount of load-time?  If so this might indicate a PHP execution time limit.  I believe turning "PHP Safe Mode" off for your domain would fix this.

Are you using "localhost" as your SMTP hostname?  If not, is the hostname you are using on another server than your web server? Delays between servers or local/destination-server congestion could also cause delays.

Regards
Dean Wiebe
ListMailPRO Author & Developer - Help | Support | Hosting