Loading followups without them going to current subscribers

[glenn]

is there a way to load followups without them going to current subscribers. I unchecked the reset all users box thinking that would work. the followup was seq#2 and i set the delay at #1 2 days later it sent that followup to the whole list three times within minutes of each other. what happened?

[DW]

Glenn,

The "Reset all users on this followup to new delay" option is for when you are adding followups to the end of an existing sequence and don't want the new message to go out the very next day to users at the end of the sequence.

Under normal circumstances there should be no time when the same followup goes out 3 times within minutes of each other.  However, there are a couple situations where this is known to happen.  For instance, it's possible that your host "refreshes" the dailymail page automatically due to a setting in httpd.conf or due to your dailymail cron commandline.  This is only known to happen when a very large number of users are set to receive followups because it happens only after some time has elapsed.

When the option "KeepAlive" is set to a value other than "Off" in httpd.conf, this can happen after the script runs for a certain amount of time.  Default is, I believe, 5 minutes.

This can also happen due to "wget", used on the dailymail cron commandline, if the paramater "-T 0" is not set to disable timeouts.  With wget, default is 15 minutes of page loading for an automatic refresh.

See this page for help with the optimized cron commandline:
http://www.listmailpro.com/help/10.html

The only way to stop current subscribers from receiving followups is to run a manual MySQL command with a program like PhpMyAdmin, such as follows, to set all users to the "End of the sequence", (seq 3 in a 2 seq setup).

Example for list 1:

update lm_users set cseq = '3' where list = '1'

I will have to consider more options when followups are being added to prevent unwanted sending in the future.