Author Topic: Urgent Question about Followups  (Read 1483 times)

sydney3

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Urgent Question about Followups
« on: August 15, 2005, 09:11:46 pm »
Hi Dean,

Love the new features in 1.84!

I have a very urgent question in relation to folowups already in a sequence.

If I modify the last followup in a sequence i.e make changes to the followup email and then resave - WITHOUT setting the "Update all users on this followup to new delay" flag, will the users that have more than 2 days to wait until that followup was due to go, suddenly receive the followup on the next dailymail run, or will it NOT chance their delay in the followup cycle?

I suppose I am asking if modifying and resaving the last followup is the same as submitting a new followup at the end of a cycle - in that everyone on that sequence will get the followup on the next dailymail run.

Thanks Dean
Scott.

DW

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Urgent Question about Followups
« Reply #1 on: August 16, 2005, 08:42:49 am »
Modifying the last followup will not modify your user delays unless you use the option.  This is true even if you change the Delay of the followup.

Regards
Dean Wiebe
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