Hello,
If anyone is able to assist with the following, I would be so appreciative.
I have a few questions concerning how to use LMP the most efficient way possible. But first there is an ongoing problem that I am hoping someone could possibly help us with.
I had a scheduled email slated to go out 12/2 to 928 customers announcing an event that's happening on 12/5. I am listed in the user database for this list as well as Ariane so that we make sure that the emails go out successfully. Ariane recieved the scheduled email as she should have on 12/2. But I never received an email. We only had one sign up today for the event which is unusual, as we normally get between 20-50 sign ups on the day the scheduled emails go out.
We have had a problem in the past with customers receiving emails late and some customers even getting wrong emails -past emails that had been scheduled to go out to another list.
We are mostly concerned that people are not getting these scheduled emails especially considering that I am supposed to set several up that have to go out between now and 12/5
Before our server switch we encountered no problems.
We are with DreamHost and being a huge corporate entity, they are very slow to get back to us and Q&A via email takes forever with them.
So as you can imagine, we are in a bit of a jam!
I can provide you with our FTP info upon request.
Thank you,
Lilia
