Link Tracking not counting hits

[funston]

Hi Dean,

I have sent out some emails earlier this week with coded links but I see no hits counted for those links. I know that some people have clicked on these coded links but I see no hits in the link tracker section.

What could be causing the link tracker to fail to register hits?

Thanks beforehand.

Regards,
Frank Eckdall

[DW]

Hi Frank,

What could be causing the link tracker to fail to register hits?

I am not sure.  Please submit your info or update your existing support ticket (if any) and I will investigate.

Regards