Please contact and help this guy!!!

[auto]

Dean,

<edit>, one of our customers and one of your customers is having trouble with contacting you.

Please, please, please contact him ASAP!!

I still have not heard back from Dean at ListMail Pro. So far, I'm really disappointed with their lack of service. I submitted four requests through their contact form which says someone will get back to me within 24 hours and no one has ever gotten back to me. I have no problem receiving their autoresponder messages, though.

And, he (Dean) seemed to stop responding to my requests at ListMail Pro forum when I asked him how to get started with a server so I can use the LMP software. He said he could get me set up sending at least 100,000 per day and then disappeared when I asked him what to do next.

Please stop recommending them to other people until they get their acts together. They have provided anything *but* "stress free income". They have been the biggest hassle and time-waster.

I am really feeling I just should have used AutoResponse Plus at this point, which I'll probably do and return the ListMail Pro, and will likely post about my LMP trials and tribulations at Warrior's Forum, etc, to warn other marketers about their lack of service.

My computer crashed on Saturday and I could not find the password for their forum. I reset it through their system and it said it was active and yet would not let me in. Trying to log in 5 times, it locked me out completely for 30 minutes.

I'm sorry, but enough is enough. Those folks need to get their shit together like you guys. You can certainly teach them a thing or two about service. I'm really annoyed at how much time of mine they have wasted, after I invested $200 into their friggin' software.

Sorry to vent here, but enough is enough. I just need a good software and server to start sending messages. Right now, I'm feeling I wasted hundreds of dollars for nothing.

I hope you can understand my frustration and help me out here. So far, my experience with LMP has been very poor.

Thank you.

Kind regards,
<edit>

[DW]

I received and responded to his emails and checked my server mail logs (I sent from two servers/accounts with my latest reply to a message containing exactly what he said above) and the messages appeared to be accepted by his host.  I guess I will try contacting him from HotMail...  Thanks for the further heads up... I hate that this had to happen.  Please contact me securely at http://contact.listmailpro.com for such sensitive issues in the future.

[auto]

Sounds good, thanks for your help

Best,
Tara